Contracting party & provider identification (according to § 5 TMG):
International Head Office:
Humidor Discount
Gebr. Spohn GmbH
Moltkestraße 123 C
50674 Köln
Germany
Responsible for the content of this site (according to §55 Abs. 2 RStV): Felix Spohn, Moltkestraße 123 C, 50674 Cologne, Germany.
Contact :
Tel : 35 316917572
Monday to Thursday: 8:30-17:30h
Friday: 8:00-15:30h
Out-of-court dispute resolution
The EU Commission provides an online platform for dispute resolution. Customers, who are a consumer and resident in the European Union, are entitled to use this platform for out-of-court settlements of disputes related to contractual obligations arising from online sales contracts. The platform can be accessed at https://ec.europa.eu/consumers/odr. Our email address isWe strive for excellence in customer service. Please reach out to our customer service with any issue you have. We endeavour to come to a mutual agreement with our customers.